Computer Technician Wanted!
We are looking for an individual who has a strong combination of troubleshooting and customer service skills to deal with individuals in a “Help Desk Counter” type of environment at our storefront, located in Freshfields Village Shopping Center. Customers will expect support on computers, tablets, smartphones, and other technical questions.
The employee will be expected to have:
-Excellent Customer Service Skills to deal with individuals of all types of ages and tech levels.
-Excellent Troubleshooting Skills in the following areas – PC/Laptop Hardware/Software, Apple Computer Hardware/Software, Tablets (iPad and Android), Smartphones (iPhone and Android), Wireless Printers/Scanners, Antivirus & Malware Removal, Internet Browsers (Edge, Firefox, Chrome), Basic software installation, 1 on 1 Training with customers on how to do certain things.
-Honesty and Dependability.
-Ability to look up answers to problems and communicate with a team of other employees to find solutions to customer’s technical issues.
-Reliable means of transportation in order to drive to residential homes and businesses.
-Ability to handle cash/credit card transactions and invoice clients.
-Excellent organization skills to handle his/her duties.
-Excellent communication skills required to deal with customers and other employees.
-Ability to multi-task and be ready to handle various tasks at certain times.
-Willing to drive to the Seabrook/Kiawah area each day to report to the office.
-Willing to begin work as soon as possible.
Other Job Details:
An Associates or Bachelors Degree in a Computer or Technical Field is preferred, but not required, depending on the individual.
The employee will start part-time 3 days a week in a temporary status for approximately 1 month, and after a performance evaluation, the job will shift into a full 5 day, 40 Hrs a week position.
Full Health Benefits and Vacation Time will be available after 3 months of full-time employment.
To apply for the position, please send email (no phone calls!) to email@example.com
Job Type: Full-time
Salary: $15.00 /hour